Clear documents can make account checks easier, whether you are reviewing vegastars casino or preparing a withdrawal. This Vegastars guide explains the accepted evidence, image quality, likely file limits, and the details Australian players should check before uploading. It also covers identity, address and payment checks, so you can avoid common delays without sending more personal information than necessary.
What Vegastars verification is designed to check
Vegastars verification supports identity, address, payment ownership and anti-money-laundering checks. The published compliance process can begin no later than 30 days after registration, after €2,000 in cumulative deposits, or at the first withdrawal, whichever comes first. A review may also request extra evidence for source of funds or source of wealth.
When should you upload documents?
Uploading documents before a large withdrawal can be sensible, but approval is not automatic. The casino may ask for further evidence even after an earlier check. Use the logged-in verification area rather than sending sensitive files through an informal channel. The account path provided is My Account → Verification.
Accepted file types and document choices
The published guidance focuses on the document content and image quality rather than naming a universal extension list. A physical passport, driving licence or government identity card is accepted for identity. For address evidence, use a recent bank statement or utility bill that clearly shows your details.
Which documents are usually suitable?
- Use a passport, driving licence or government ID for identity.
- Use a bank statement or utility bill for address confirmation.
- Use a card image or transaction statement to prove card ownership.
- Use a bank statement or online banking evidence for bank-transfer ownership.
Do not rely on screenshots, scans or altered identity images where the policy asks for a photograph of the physical document. Card images should show the name and first six and last four digits, while the middle digits and CVV should be covered.
File size, format and upload limits
Vegastars does not publish a single maximum file size in the available verification guidance. That means the upload screen is the practical authority for limits, supported formats and the number of files allowed. If an upload fails, reduce the image dimensions or file size without making the text unreadable, then try again through the account portal.
How to prepare a file that uploads successfully
Take a sharp, colour photograph in good light. Keep the document flat and include all four corners. Avoid glare, shadows, filters and heavy compression. The identity image must show your full name, birth date, photograph and expiry date. A blurry file may be rejected even when its format and size are accepted.
Readability checks that prevent delays
Readability matters more than a polished-looking image. Review the file before submission and confirm that names, dates, addresses, document numbers and transaction details can be read at normal screen size. The document must also be current: address evidence may need to be issued within three months under the KYC policy.
What should be visible in each document?
| Check | Required detail |
|---|---|
| Identity | Full name, birth date, photograph, expiry and four corners |
| Address | Name, address, issuer and issue date |
| Card ownership | Name, first six and last four digits, with the middle covered |
| Bank transfer | Name, account or IBAN, bank identity, date and Vegastars payment details |
Vegastars document upload on mobile
A dedicated Vegastars mobile app is not established by the available facts, so use the mobile browser or account area shown in your account. A phone can produce a suitable photograph, but its camera may struggle with glare and focus. Hold the device parallel to the document and check the result before uploading.
Mobile preparation checklist
- Clean the camera lens and place the document on a dark, flat surface.
- Use even light and keep every corner inside the frame.
- Open the image and zoom in to check names, dates and numbers.
- Upload through My Account → Verification and retain the confirmation.
How long checks may take
Processing time depends on document quality, account activity and the type of review. The casino states that most withdrawal requests are approved in about one hour, while higher-value checks can take up to 24 hours. A verification request can take longer if additional anti-fraud or ownership evidence is needed.
Keep your account details consistent with your documents. Payments must be made in your own name, and third-party or business cards are rejected. AML records may be retained for at least five years after account closure, so upload only material that is genuinely requested.
Privacy and practical safety points
Vegastars states that it uses 256-bit SSL, encrypted transmission and storage, restricted staff access and continuous security monitoring. Those controls are useful, but they do not remove the need for care. Confirm that you are signed in to the correct website, avoid public Wi-Fi, and never share passwords or one-time security codes.
Before using bonus codes or a Vegastars promocode, remember that promotional participation can still require verification and standard account checks. Public discussion about australian online pokies may offer opinions, but it should not replace the casino’s current upload instructions or your own review of the requested evidence.
Conclusion: make every upload easy to verify
The safest approach is simple: choose an accepted document, photograph the complete original clearly, cover only information the instructions allow you to cover, and check every line before submission. Vegastars does not state one universal file-size limit, so follow the live upload screen. If the file is rejected, improve clarity or reduce its size carefully rather than sending an unreadable image.